Deleting emails using webmail

When users delete emails using webmail, the deleted emails remain on the server indefinitely. If you wish to free up disk space on your email account, you must remove the deleted emails off the server permanently. To remove emails off of our mail servers permanently follow the instructions below.

Deleting Cloud Hosting emails using At Mail

  1. Tick the check box next to the emails you want to delete
  2. Click [Delete]
  3. Navigate to the Trash folder
  4. Click [Empty]

Deleting Cloud Hosting emails using Horde

  1. Tick the check box next to the emails you want to delete
  2. Click [Delete]
  3. Click [Other]
  4. Click [Purge Deleted]

Deleting Cloud Hosting emails using WebmailOX

  1. Tick the check box next to the emails you want to delete
  2. Click [Delete]
  3. Go to the Trash folder
  4. Click [Empty]

Deleting cPanel Hosting emails using Horde

  1. Tick the check box next to the emails you want to delete.
  2. Click [Delete]
  3. Click Purge Deleted