Create a subdomain

A subdomain is a great way to create a sub section or off shoot of your primary website. Subdomains are similar to regular domain names except they use your main domain name as a prefix. For example, if your domain is domain.tld a sub-domain of your domain might be shop .domain.tld or store.domain.tld .

Depending on what hosting plan your website uses, as well as where you plan to host your subdomain, the steps to create the subdomain may differ.

Create a subdomain to be hosted elsewhere

If you plan to host your subdomain on a different server to where your primary website is hosted, you simply need to create the appropriate A or CNAME record within your domains zone file. This record will point to the the server where you plan to host the subdomain and no changes to your current website hosting will be required.

Managing Zones in Zone Manager
Managing Zones in cPanel

Create a subdomain on cPanel Hosting

Follow the instructions below to create a subdomain on cPanel Hosting.

  1. Log into your Account
  2. Manage the domain you want to make changes to
  3. Click cPanel
  4. Click the subdomains icon
  5. Type in the name of your subdomain in the Subdomain field
  6. Modify the Document Root field as required
    The document root is the directory on the server that you wish to point your subdomain to
  7. Click [Create]

Create a subdomain on Cloud Hosting

Subdomains cannot be created through our Cloud Hosting packages like a cPanel. An additional cloud hosting package will need to be purchased for the subdomain. The subdomain will then need to be pointed to the IP address of the new hosting account through the Zone Manager of the primary domain.

Create the second hosting package

If you are creating the subdomain hosting package with us:

  1. Log into your Admin Panel
  2. Hover over ‘Products’ and click ‘Purchase/Upgrade Hosting
  3. Enter the subdomain you want to add hosting to in the text field eg subdomain.domain.tld
  4. Select a hosting plan from the drop down menu
  5. Search for the customer account you want to bill
  6. Tick the box to agree to the Terms & Conditions
  7. Click ‘Submit Hosting Order
  8. Hover over ‘Products’ and click ‘Manage Customer Products
  9. Click on the subdomain
  10. Click Zone Manager
  11. Note down the IP of the A record for subdomain

Create the A record

  1. Log into your Admin Panel
  2. Manage the primary domain you want to add the sub domain hosting to
  3. Click Zone Manager
  4. Scroll down to where it says 'To add a record to this zone click on a type'
  5. Select A Record from the drop down menu and click 'Create new record'
  6. In the name field, enter the first part of your subdomain
    eg. if the subdomain will be http://subdomain.domain.tld then simply enter 'subdomain' in the name field
  7. Leave the TTL field as is
  8. In the host field, enter the IP address of the subdomain's hosting