How to manage zone records in cPanel

In this article we will cover:

What are zone records
How to add zone records
How to edit zone records
How to delete zone records

What are zone records?

Zone records (such as A, MX, CNAME, TXT etc.) are the records that connect your domain to your online services. For example, the A (Address) record connects your domain to your website and the MX (Mail Exchange) record connects your domain to your emails. Zone records are necessary for these online services to work.

How to add zone records

1. In the cPanel main menu click Zone Editor

1. To the right of the domain click Manage
2. Click + Add Record

1. Under Type click the drop-down menu and click the type of record you want to add (A, AAAA, CAA, CNAME, MX, SRV, TXT)

1. Type in the value under Name and Record

• unless you are told otherwise, you can leave the TTL as 14400

1. If successful a green box will appear in the top right-hand corner of the screen saying Success: You successfully saved the following [record type] record for [yourdomainname.com]: [record Name]

How to edit zone records

1. In the cPanel main menu click Zone Editor
2. To the right of the domain click Manage
3. Find the record you want to edit and click Edit

1. Change the values as needed and click Save Record
2. If successful a green box will appear in the top right-hand corner of the screen saying Success: You successfully saved the following [record type] record for [yourdomainname.com]: [record Name]

How to delete zone records

1. In the cPanel main menu click Zone Editor
2. To the right of the domain click Manage
3. Find the record you want to delete and click Delete

1. The Confirm Deletion menu will appear, click Continue
2. If successful a green box will appear in the top right-hand corner of the screen saying Success: You successfully deleted the [record type] record: [record Name].