Outlook Setup on iOS or iPadOS

Before you can configure email software to send and receive emails from our servers, you must

  • Purchase a cPanel, OX Mail or MS365 subscription service
  • Create an email account and have your password on hand
  • Have your Zone Records set up correctly, contact us if you need help ensuring these are up to date
  • Ensure you have your incoming, outgoing settings ready to go. If you need these details, please find them here

Note: As a courtesy to our customers, we provide general online guides on how to configure various email software. Our staff, are not able to provide support on how to use third-party software. For assistance in how to use software not sold or developed by us, please contact the software manufacturer or visit their relevant online support pages.

Step 1

Head to the Outlook app and swipe over to find the menu, click the plus icon, then click on the Add Email Account button


Step 2

Enter in your email address and tap Add Account


Step 3

Enter in the email settings specific for your email service


Step 4

Once the app has finished verifying your email account, it will start to download and sync your emails


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