Outlook (New/2024) Setup on Windows
Before you can configure email software to send and receive emails from our servers, you must
- Purchase a cPanel, OX Mail or MS365 subscription service
- Create an email account and have your password on hand
- Have your Zone Records set up correctly, contact us if you need help ensuring these are up to date
- Ensure you have your incoming, outgoing, username and password details ready to go. If you need these details, please find them here
Note: As a courtesy to our customers, we provide general online guides on how to configure various email software. Our staff, are not able to provide support on how to use third-party software. For assistance in how to use software not sold or developed by us, please contact the software manufacturer or visit their relevant online support pages.
Step 1
Open Outlook (New) and select add account.
- Select IMAP if you have a cPanel, OX Mail or Cloud email account to add.
- For MS365, select Exchange and simply enter your email address, password and if needed, MultiFactor Authentication Code.
Step 2
Enter in your email address and click Continue
Step 3
If prompted, enter in your server settings. and click Continue
During this step, Outlook may load for sometime while it connects with the mail server.
Step 4
Follow and read the prompts and if applicable, agree. You can choose to customise language and privacy settings for Outlook (New) during these steps.
Step 5
Once you get a confirmation the account is added, check that your emails are populating. Depending on the size of your inbox, this may take some time to sync with the server.
Updated 10 months ago