Email Software Settings

Before you can configure your email software to send and receive emails from our servers, you must:

  1. Own a domain name
  2. Purchase a Professional Email, Microsoft 365, or cPanel service
  3. Create your Professional Email, Microsoft 365, or cPanel email account

Now you can set up your email account on your device.

All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, can connect to our email servers. This article is for users who are familiar with how to use their email software and simply want to know what settings they should be using to connect to our servers.

If you are unsure how to use your email software, we recommend checking out our setup guides that will take you through setting up your email step-by-step.

*replace yourdomain.com with your Domain Name

Setting

More information

Example

Username

Where asked for the username, enter your email address

[email protected]

Password

When asked for the password, enter the password you made when creating the email account.

  • *******

Incoming Mail Server

When asked forIncoming Mail Server, enter the settings based on your type of email service.

  • *OX Mail** POP/IMAP: mail.wcg-mail.com
  • *cPanel Servers** POP/IMAP: mail.yourdomain.com
  • *Microsoft 365 Server** POP/IMAP: outlook.office365.com
  • *Cloud Servers** POP: pop.yourdomain.com IMAP: imap.yourdomain.com

Incoming Server Port

Our email servers use all the default incoming server port numbers.

  • *POP:** Non SSL= 110 SSL = 995
  • *IMAP:** Non SSL= 143 SSL = 993

Outgoing Mail Server

When asked forOutgoing Mail Server, enter the settings based on your type of email service.

  • *OX Mmail** SMTP: mail.wcg-mail.com
  • *cPanel Server** SMTP: mail.yourdomain.com
  • *Microsoft 365 Server** SMTP: smtp.office365.com
  • *Cloud Server SMTP**: smtp.yourdomain.com

Outgoing Server Port

Most Internet Service Providers (ISP) block port 25 for their own outgoing emails.

  • *OX Mail** TLS = 587
  • *Microsoft 365, cPanel and Cloud** Non SSL = 587 SSL = 465

Authentication Type

Users must use password authentication to send or receive emails from our servers.

Password


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