Creating a New Email Account in Microsoft 365 and Managing Users

You can purchase and manage your Microsoft 365 subscriptions in your Webcentral account.

For managing users and email addresses, you can contact our Customer Care team or log in to the MS365 Admin Portal and log in with your email that has admin-permissions.

How To Create a New Microsoft 365 Email Account

1. Log in to the Admin Portal
2. Head to the users section. From here you will be able to assign licenses, edit users details and create new users
3. To create a new user, select Add User
   1. Enter in the first and last name of the user of this email, enter the display name, create and then confirm a password or have it automatically created
   2. Select the license you want to assign to this email account. Only the licenses you've purchased and not already assigned will be available to tick
   3. If you want this account to have Global Admin permissions, tick the box Assign Global Admin permissions to this user in Microsoft 365 This means that from this email account, in the Microsoft Admin centre, you can manage all emails under this domain. You can add and remove users, reset passwords, create groups and much more. Only do this for users that you trust to make these changes.
4. Click Create email

The user will be prompted to set up Multifactor Authentication when they log in. For security purposes, this cannot be turned off.

Note, You can create email accounts without assigning a license. However, you will not be able to send or receive emails or access the Microsoft apps.