MS365 - Creating a New Email Account in Microsoft 365 and re-assigning a license

You can create and manage your Microsoft 365 email accounts in your Webcentral account. For information on purchasing additional Microsoft 365 licenses, you can browse our Microsoft products here.

This article will show you how to:

• Create a new Microsoft email account
• Edit an existing account's details and update its password
• Unassign a Microsoft email from an existing account

How To Create a New Microsoft 365 Email Account

1. Log in to your Webcentral account
2. Click Manage next to the domain
3. Click Microsoft 365 (or Microsoft 365 Email)

1. Click Create User

1. Name your email address, type the first and last name of the user of this email, enter the display name, create and then confirm a password

The Display name* is what people receiving your emails will see when they look at the from address. This can be anything such as your business name, brand name, the user's name etc.

1. If you want this account to have Global Admin permissions, tick the box Assign Global Admin permissions to this user in Microsoft 365

This means that from this email account, in the Microsoft Admin centre, you can manage all emails under this domain. You can add and remove users, reset passwords, create groups and much more. Only do this for users that you trust to make these changes.

1. Select the license you want to assign to this email account. Only the licenses you've purchased and not already assigned will be available to tick

You can create email accounts without assigning a license. However, you will not be able to send or receive emails or access the Microsoft apps

1. Click Create email

You can now manage and log in to this email under User Accounts.

How to edit an existing account's details

You can edit an existing email account's details such as the username and display name as well as update its password via your Webcentral account.

1. Log in to your Webcentral account
2. Click Manage next to your domain
3. Click on Microsoft 365 (or Microsoft 365 Email)
4. Find the email address you want to edit under User Accounts and click it

1. Under Edit details you can change the Username, First Name, Last name, and Display Name. Click Save when you've finished updating your details

1. Under Reset Password you can create a new password for this account. Click Reset when you've entered your password

Only tick Make this person change their password the next time they sign in if you are creating this on behalf of someone else and want them to create their own secure password when they log in via outlook.com

1. Under Permissions, you can assign or unassign Global Admin permissions. Click save after you have ticked or unticked the box

This means that from this email account, in the Microsoft Admin centre, you can manage all emails under this domain. You can add and remove users, reset passwords, create groups and much more. Only do this for users that you trust to make these changes.

1. Under Assign licenses, you can assign or unassign your available Microsoft licenses. Please see the below section for how to unassign a license

How to unassign a Microsoft 365 License

If you want to create a new email account and use a license that is already assigned to another email, you will need to unassign the license first.

1. Log in to your Webcentral account
2. Click Manage next to your domain
3. Click on Microsoft 365 (or Microsoft 365 Email)
4. Find the email address under User Accounts

1. Click on the email address you want to unassign the license from
2. Under Assign licenses, untick the license

1. Click Save

You have now removed the license from the account. On the Manage Microsoft 365 page, you will see this license is now available and can be assigned to a new email account.

Please be aware, that when you unassign a license from an email account you will no longer be able to send or receive emails or access the Microsoft apps from it.