Creating TXT/SPF Zone records

By using TXT or SPF records, the owner of a domain name is able to specify which machines are allowed to send emails using their domain. Receivers can then validate the SPF and therefore reject messages from unauthorised senders before they receive the body of the message. This helps fight spam as it restricts which email servers are allowed to send emails using your domain name. Below are instructions on how to add SPF records to your domain.

Cloud Hosting

To create a text record:

Log in to your account
Click Manage, next to your domain
Click Zone Manager
Click Add a zone record and select TXT
Leave the name field blank
Type the text record in the TXT field

eg. v=spf1 mx ip4:202.124.241.204 ~all

Click Add Record

Note: Webcentral does not validate SPF syntax on request. If your email stops working altogether - please remove this record and confirm the TXT record string before retrying to enter this record again.

cPanel Hosting

To create a text record:

Log in to your account
Click Manage, next to your domain
Click cPanel
Click Zone Editor, under Domains
Click Manage
Click + Add Record and under Type, select TXT
Enter the values:

Name - the hostname you wish to create the record for
TTL - 14400
Type - TXT
TXT Data - enter the TXT string as available to you

eg. v=spf1 +a +mx +include:_spf.server-cpanel.com +include:relay.mailchannels.net ~all

Click Save Record

If you wish to add an SPF record specifically for your cPanel hosting account, we recommend using "include:_spf.server-cpanel.com" instead of using the cPanel hostname or IP address and add "include:relay.mailchannels.net" for the best result.

Note: Webcentral does not validate SPF syntax on request. If your email stops working altogether - please remove this record and confirm the TXT Data string before retrying to enter this record again.

If your sent emails (from cPanel) keep going to people's spam, check out our details guide on SPF records and blacklists (click here to find out more).