How to add your Professional Email account to Mozilla Thunderbird

Important: Professional Email needs to be added to your device as IMAP or POP. It is not compatible with Exchange.

If you have been migrated from Microsoft Email Essentials to Professional Email, you will need to migrate your calendars and contacts manually. Please check out Microsoft's guides on exporting and importing contacts and calendars.

You can add your Professional Email account to Mozilla Thunderbird.

Our recommended settings are:

• IMAP
  • server: mail.wcg-mail.com
  • port: 993 (SSL encryption)
• SMTP
  • server: mail.wcg-mail.com
  • port 587 - encryption TLS

Add your email to Mozilla Thunderbird

1. Open Thunderbird
2. Click the Menu
3. Click +New

1. Click Existing Mail Account...

1. Type in your name, email address, and password, then click Continue

1. Select IMAP and click Configure manually

1. Under INCOMING SERVER, input the below settings

Protocol: IMAP
Hostname: mail.wcg-mail.com
Port: 993
Connection Security: SSL/TLS
Authentication Method: Normal Password
Username: Your name

1. Under OUTGOING SERVER, input the below settings

Hostname: mail.wcg-mail.com
Port: 587
Connection Security: STARTTLS
Authentication Method: Normal Password
Username: Your name

1. Click Re-test

1. Click Done
2. Click Finish

Your account has now been added to Mozilla Thunderbird.