Forwarding emails to Gmail

If you’re using our email forwarding service to forward emails to a Gmail address, emails sent from eBay and PayPal may not be redirected properly.

Gmail enforces a special DKIM signature for eBay ( and PayPal ( messages, in accordance with their requests. This means that if you’re automatically forwarding your emails from your email address with us to your email address with Google/Gmail, the forwarding service will break the DKIM signature and the message will be rejected by Google.

Further information about correcting the issue is available from Google.