Email Software Settings
Before you can configure your email software to send and receive emails from our servers, you must:
- Own a domain name
- Purchase a Professional Email, Microsoft 365, or cPanel service
- Create your Professional Email, Microsoft 365, or cPanel email account
Now you can set up your email account on your device.
All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, can connect to our email servers. This article is for users who are familiar with how to use their email software and simply want to know what settings they should be using to connect to our servers.
If you are unsure how to use your email software, we recommend checking out our setup guides that will take you through setting up your email step-by-step on modern applications.
* replace yourdomain.com with your Domain Name
| Setting | More information | Example |
|---|---|---|
| Username | Where asked for the username, enter your email address | [email protected] |
| Password | When asked for the password, enter the password you made when creating the email account. | ******** |
| Incoming Mail Server | If connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance. | Professional Email POP/IMAP: mail.wcg-mail.com cPanel Servers POP/IMAP: mail.yourdomain.com Microsoft 365 Server POP/IMAP: outlook.office365.com Cloud Servers POP: pop.yourdomain.com IMAP: imap.yourdomain.com |
| Incoming Server Port | Our email servers use all the default incoming server port numbers. | POP: Non SSL= 110 SSL = 995 IMAP: Non SSL= 143 SSL = 993 |
| Outgoing Mail Server | If connecting via SSL and you encounter a warning about the security certificate, see our SSL certificate on shared email service support page for assistance. | Professional Email SMTP: mail.wcg-mail.com cPanel Server SMTP: mail.yourdomain.com Microsoft 365 Server SMTP: smtp.office365.com Cloud Server SMTP: smtp.yourdomain.com |
| Outgoing Server Port | Most Internet Service Providers (ISP) block port 25 for their own outgoing emails. | Professional Email TLS = 587 Microsoft 365, cPanel and Cloud Non SSL = 587 SSL = 465 |
| Authentication Type | Users must use password authentication to send or receive emails from our servers. | Password |
Updated 3 months ago