Managing billing in the Hosting Panel

Learn how to manage billing for your Webcentral account. This article covers how to pay invoices, manage billing cycles, and more.

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Tip
For general questions about billing at Webcentral, please see our Webcentral billing FAQ.

Viewing orders

To view and manage your orders, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click My Orders:

Alternatively, click the top-right icon, and then click Billing:
On the Billing page, the My Orders tab appears:
On the My Orders tab, you can:
- Search for a specific order in the Search text box.
- Click Filter, and then filter the orders that appear in the list by selecting from a list of criteria.
- Click Sort, and then sort orders by date, status, and other criteria.
- Place a new order for additional products and services.
To view an order in detail, click the > icon:

To view and manage your invoices, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click Invoices:
The Invoices tab appears:
On the Invoices tab, you can:
- Search for a specific invoice in the Search text box.
- Click Filter, and then filter the invoices that appear in the list by selecting from a list of criteria.
- Click Sort, and then sort invoices by date, status, and other criteria.
- To view an invoice in detail or download an invoice, click the three-dot menu, and then click View invoice or Download:

You can specify your preferred currency and invoice consolidation options. To do this, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click Billing Information:
The Billing Information tab appears:
Specify the preferences you want, and then click Save.

To view credit notes for your account, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click Credit Notes:
The Credit Notes tab appears:
On the Credit Notes tab, you can:
- Search for a specific credit note in the Search text box.
- Click Filter, and then filter the credit notes that appear in the list by selecting from a list of criteria.
- Click Sort, and then sort credit notes by date and other criteria.
- To view a credit note in detail or download a credit note, click the three-dot menu, and then click View Credit Note or Download Credit Note

To add a payment method to your account, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click Payment Methods:
The Payment Methods tab appears:
Click Add payment method.
In the Add a payment method dialog box, select one of the following:
- Credit or Debit Card: For a credit or debit card, specify the card details, and then click Add payment method.
- PayPal: For PayPal, we cannot save account details for future billing. However, you can still use PayPal when you complete an order.
- Bank Transfer: For bank transfers, we cannot save account details for future billing. However, you can still use a bank transfer when you complete an order.
After you add a payment method, it appears in the list of payment methods. To edit the payment method, click the three-dot menu, and then click Edit:

To view and manage your account's credit, follow these steps:

Log in to the Hosting Panel at https://theconsole.webcentral.au/login.
On the home page, in the left sidebar under Billing, click Account Credit:
The Account Credit tab appears:
To add credit to your account, click Top Up. You can add a credit card, debit card, or PayPal account.