Domain name registrations are purchased for a static period. Generic Top Level Domains (gTLD) may be purchased for 1-10 years, while .au domains can only be purchased for up to 5 years. Domain names that are no longer required can be simply left to lapse at their expiry date.

If you are wanting to ensure that your domain doesn't renew automatically on its next renewal date (typically 7 days prior to your expiry date) You can log into your Webcentral account and turn of automatic renewal.

If the domain name must be cancelled for any reason prior to the expiry date, the domain name registrant must submit a written request for the de-registration of the domain.

Important

If you have an email, web hosting, or domain services subscription allocated to this domain name, you are advised to consider cancelling your subscription services at the same time as your domain name cancellation. Webcentral does not cancel hosting subscriptions under the assumption customers no longer need it, even when a domain is no longer current.

To cancel the domain licence

All requests must be submitted to our support team.

Simply call our customer care team or raise a ticket by selecting the support tab from inside your portal. From there, make the request for domain de-registration in writing. Please note, domain name registration and renewal fees are not refundable.

Once a domain registration has been cancelled, the domain will be available for registration by the general public again after 24-72 hours or longer, depending on the domain extension.