Making Changes to Existing Managed Exchange and Microsoft 365 in Microsoft Outlook

Opening the Change Account Wizard

  1. Click the FILE tab
    User-added image
    a
  2. Click Account Settings to open the dropdown, then Account Settings...
    User-added image
    a
  3. This will open the Account Settings window
    User-added image
    a
  4. Click on the account you want to modify and then click on Change to launch the Wizard

Change Account Wizard

  1. Enter the new account information
    User-added image
    a
  2. Outlook will continue and possibly display some warnings, messages and security prompts.
    User-added image
    a
    User-added image
    a
  3. Accept the prompts as they are displayed on the screen, these are confirming security rules and settings for your Outlook to communicate with your Managed Exchange or Microsoft 365 email account.
    User-added image
    a
  4. Three green ticks will confirm if the wizard has been successful after that simply click 'Finish'. You will now have to restart your Outlook for the email setup to be completed successfully.
  5. Once you restart Microsoft Outlook, it may ask you enter your username and password a few times, select 'Please Remember my Credentials' and input your email address and password.
    ​​
    Exchange Online Manual Configuration (Outlook 2010/2013 only):
  6. Exit out of Outlook if it is open
  7. Open up your Control Panel by going to Start -> Control Panel
  8. Under User accounts select Mail
  9. Click Email Accounts
  10. Under the Email tab
  11. Click New
  12. Select Email account
  13. Click Next
  14. Select Manually configure server settings or additional server types
  15. Click Next
  16. Select Microsoft Exchange or compatible service
  17. In the server box type in:
  18. Enter your email address as the username
  19. Log in when prompted, using email address as the username and your Password.
  20. Click Next
  21. Click Finish
    If you require different setup please visit out other support article Email-setup-tutorial