Managing billing in the Hosting Panel

Learn how to manage billing for your Webcentral account. This article covers how to pay invoices, manage billing cycles, and more.

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Tip

For general questions about billing at Webcentral, please see our Webcentral billing FAQ.

Viewing orders

To view and manage your orders, follow these steps:

1. Log in to the Hosting Panel at https://theconsole.webcentral.au.

2. In the left sidebar, click Billing, and then click My Orders:

   

3. On the Billing page, the My Orders tab appears:

   

4. On the My Orders tab, you can:

   • Search for a specific order in the Search text box.
   • Click Filter, and then filter the orders that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort orders by date, status, and other criteria.
   • Place a new order for additional products and services.

5. To view an order in detail, click View.

Managing invoices

To view and manage your invoices, follow these steps:

1. Log in to the Hosting Panel at https://theconsole.webcentral.au.

2. In the left sidebar, click Billing, and then click Invoices:

   

3. The Invoices tab appears:

   

4. On the Invoices tab, you can:

   • Search for a specific invoice in the Search text box.
   • Click Filter, and then filter the invoices that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort invoices by date, status, and other criteria.
   • To view an invoice in detail, click View.
   • To download an invoice, click the three-dot menu, and then click Download.
   • To pay an invoice, click the three-dot menu, and then click Pay invoice.

Setting billing information

You can specify your preferred currency and invoice consolidation options. To do this, follow these steps:

1. Log in to the Hosting Panel at https://theconsole.webcentral.au.

2. In the left sidebar, click Billing, and then click Billing Information:

   

3. The Billing Information tab appears:

   

4. Specify the preferences you want, and then click Save.

Managing credit notes

To view credit notes for your account, follow these steps:

1. Log in to the Hosting Panel at https://theconsole.webcentral.au.

2. In the left sidebar, click Billing, and then click Credit Notes:

   

3. The Credit Notes tab appears:

   

4. On the Credit Notes tab, you can:

   • Search for a specific credit note in the Search text box.
   • Click Filter, and then filter the credit notes that appear in the list by selecting from a list of criteria.
   • Click Sort, and then sort credit notes by date and other criteria.
   • To view a credit note in detail, click View.
   • To download a credit note, click the three-dot menu, and then click Download Credit Note

Related articles

Webcentral billing FAQ