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Important:_ OX Email needs to be added to your device as IMAP or POP. It is not compatible with Exchange._ If you have been migrated from Microsoft Email Essentials to OX Email, you will need to migrate your calendars and contacts manually. Please check out Microsoft’s guides on exporting and importing contacts and calendars. You can add your OX Email account to the Mail app on your iPhone and iPad. Our recommended settings are:
  • IMAP
    • server: mail.wcg-mail.com
    • port: 993 (SSL encryption)
  • SMTP
    • server: mail.wcg-mail.com
    • port 587 - encryption TLS

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Quickly add your account

You can easily add your email account to Apple Mail using the Connect this device feature in OX Email online. Follow the below steps to find out how:
  1. Log in to your email account online
  2. Tap on your Profile picture tap profile pic
  3. Tap Connect this device
tap connect device
  1. Tap Email with iOS Mail
tap email iOS
  1. Tap Download configuration
download config
  1. The email Profile will be downloaded, click Close
profile downloaded
  1. Go to your phone’s home page and tap Settings setting icon
  2. Tap Profile Downloaded
tap profiles downloads
  1. Click Install
click install
  1. You may need to enter your devices passcode/password
This is the passcode/password you use to access your device (not the email account)
  1. Click Install
  2. Under Incoming Mail, enter your email addresses password and click Next
  3. Under Outgoing Mail, enter your email addresses password and click Next (the same as above)
enter outgoing
  1. Tap Done
click done
  1. Your email account has now been added to Apple Mail, open the app to start using your email

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How to manually add your email to the Mail app

To manually add your email account to Apple Mail, using our server settings, follow the below steps:
  1. Tap Settings
  2. Scroll down and tap Mail
tap mail
  1. Tap Accounts
If you are using an older iPhone or iPad, tap Passwords & Accounts
  1. Tap Add Account
  2. Tap Other
tap other
  1. Tap Add Mail Account
  2. Type in your name, email address, and password
The Description will update automatically after you input the above - you can change it or leave it as is. enter details
  1. Tap Next
  2. Select IMAP or POP
We recommend IMAP as it will sync all your devices, using this email account, together - making sure you’re up to date no matter the device you choose to access your email on.
  1. Under INCOMING MAIL SERVER, input the below settings
Host Name: mail.wcg-mail.com
Username: your full email address (e.g. john@letsgowebcentral.au)
Password: your email password
  1. Under OUTGOING MAIL SERVER, input the below settings
Host Name: mail.wcg-mail.com
Username: your full email address (e.g. john@letsgowebcentral.au)
Password: your email password enter server settings
  1. Tap Next
  2. Tap Save
You can now access your email through the Mail app on your Apple device.