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Important:_ OX Email needs to be added to your device as IMAP or POP. It is not compatible with Exchange._ If you have been migrated from Microsoft Email Essentials to OX Email, you will need to migrate your calendars and contacts manually. Please check out Microsoft’s guides on exporting and importing contacts and calendars. You can add your OX Email account to Mozilla Thunderbird. Our recommended settings are:
  • IMAP
    • server: mail.wcg-mail.com
    • port: 993 (SSL encryption)
  • SMTP
    • server: mail.wcg-mail.com
    • port 587 - encryption TLS

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Add your email to Mozilla Thunderbird

  1. Open Thunderbird
  2. Click the Menu menu
  3. Click +New
Click Tool and New
  1. Click Existing Mail Account…
click existing
  1. Type in your name, email address, and password, then click Continue
input name and details
  1. Select IMAP and click Configure manually
click configure manually
  1. Under INCOMING SERVER, input the below settings
Protocol: IMAP
Hostname: mail.wcg-mail.com
Port: 993
Connection Security: SSL/TLS
Authentication Method: Normal Password
Username: Your name
  1. Under OUTGOING SERVER, input the below settings
Hostname: mail.wcg-mail.com
Port: 587
Connection Security: STARTTLS
Authentication Method: Normal Password
Username: Your name Manual setup
  1. Click Re-test
Click Retest
  1. Click Done
  2. Click Finish
Your account has now been added to Mozilla Thunderbird.