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Setting up your Webcentral professional or business email is super easy, and we’ll walk you through each step from setting up your user, to adding your email to your devices!

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Start by creating a new user in your account.

  1. Head to your Webcentral portal and find your Professional email service
  2. In the Manage your service section, click the “Admin login” button; it will open a new tab
  3. Find the tabs at the top of your page and click “More”
  4. Click “Domain Settings”
  5. Select “New” in the Users section
Now that your email address and password are set up, here’s how you can add your new email to your device!
Pro tip: If your email app (like Outlook) has automatic settings, try those first. It’s usually an easy way to get started! But if you’d rather set things up yourself, no worries – we’ve got your back with the steps below.

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Manual Email Setup

  1. Open your email application (for example, Outlook).
  2. Select Add Account or Add Email Account.
  3. Choose Advanced options or Set up my account manually (if prompted).
  4. Select IMAP as the account type (recommended).
  5. Enter the following information: Incoming (IMAP) Server
    • Server: mail.yourdomain.com
    • Port: 993
    • Encryption: SSL/TLS Outgoing (SMTP) Server
    • Server: mail.yourdomain.com
    • Port: 465 (SSL/TLS) or 587 (STARTTLS)
    • Encryption: SSL/TLS or STARTTLS
  6. Enter your full email address as the username.
  7. Enter your email account password.
  8. Save the settings and allow the email application to test the connection.
  9. Once the test is successful, select Finish to complete the setup.