> ## Documentation Index
> Fetch the complete documentation index at: https://support.webcentral.au/llms.txt
> Use this file to discover all available pages before exploring further.

# How to add your OX Email account to the iPhone and iPad Mail app

***Important:***\_ OX Email needs to be added to your device as IMAP or POP. It is not compatible with Exchange.\_

*If you have been migrated from Microsoft Email Essentials to OX Email, **you will need to migrate your calendars and contacts manually**.* [*Please check out Microsoft's guides on exporting and importing contacts and calendars.*](https://support.microsoft.com/en-us/office/import-and-export-outlook-email-contacts-and-calendar-92577192-3881-4502-b79d-c3bbada6c8ef)

You can add your OX Email account to the Mail app on your iPhone and iPad.

Our recommended settings are:

* IMAP
  * server: mail.wcg-mail.com
  * port: 993 (SSL encryption)
* SMTP
  * server: mail.wcg-mail.com
  * port 587 - encryption TLS

## Quickly add your account

You can easily add your email account to Apple Mail using the **Connect this device** feature in OX Email online. Follow the below steps to find out how:

1. [Log in to your email account online](https://mail.wcg-mail.com/appsuite/)
2. Tap on your **Profile picture** <img src="https://onlinesuccess.com.au/images/2e478b628a11cbee2d2d8ceffdda42ac.png" alt="tap profile pic" />
3. Tap **Connect this device**

![tap connect device](https://onlinesuccess.com.au/images/3be7c0b92e51c78e64a6ebe215c988b0.png)

4. Tap **Email with iOS Mail**

![tap email iOS](https://onlinesuccess.com.au/images/348d3577f636473d515f004ca8162dac.png)

5. Tap **Download configuration**

![download config](https://onlinesuccess.com.au/images/cdf5504bba2e56f32facfa142883d4d9.png)

6. The email **Profile** will be downloaded, click **Close**

![profile downloaded](https://onlinesuccess.com.au/images/f8276768dd8a152c257a1104877cfef8.png)

7. Go to your phone's home page and tap **Settings** <img src="https://onlinesuccess.com.au/images/a702a00fdffa277faeb9ece7231cacfb.png" alt="setting icon" />
8. Tap **Profile Downloaded**

![tap profiles downloads](https://onlinesuccess.com.au/images/508be642a3b3220e7753da339756b833.png)

9. Click **Install**

![click install](https://onlinesuccess.com.au/images/1d26688584bccb43c6d5e4c7002cf274.png)

10. You may need to enter your devices passcode/password

This is the passcode/password you use to access your device (not the email account)

11. Click **Install**
12. Under **Incoming Mail**, enter your email addresses password and click **Next**
13. Under **Outgoing Mail**, enter your email addresses password and click **Next** (the same as above)

![enter outgoing](https://onlinesuccess.com.au/images/c047b6658a023682fd3b719e4997006e.png)

14. Tap **Done**

![click done](https://onlinesuccess.com.au/images/9964fa4412a012e9d412d01b6860cd91.png)

15. Your email account has now been added to **Apple Mail**, open the app to start using your email

## How to manually add your email to the Mail app

To manually add your email account to Apple Mail, using our server settings, follow the below steps:

1. Tap **Settings**
2. Scroll down and tap **Mail**

![tap mail](https://onlinesuccess.com.au/images/7fe7aaac205f4e1d2f33aa24e6b8e3ae.png)

3. Tap **Accounts**

If you are using an older iPhone or iPad, tap **Passwords & Accounts**

4. Tap **Add Account**
5. Tap **Other**

![tap other](https://onlinesuccess.com.au/images/01a7411b9b430d9368bfc7b679ac72cc.png)

6. Tap **Add Mail Account**
7. Type in your name, email address, and password

The **Description** will update automatically after you input the above - you can change it or leave it as is.

![enter details](https://onlinesuccess.com.au/images/1dac9ddd776789cb9c1b1c4c4a27d9c0.png)

8. Tap **Next**
9. Select **IMAP** or **POP**

We recommend IMAP as it will sync all your devices, using this email account, together - making sure you're up to date no matter the device you choose to access your email on.

10. Under **INCOMING MAIL SERVER**, input the below settings

Host Name: mail.wcg-mail.com\
Username: your full email address (e.g. [john@letsgowebcentral.au](mailto:john@letsgowebcentral.au))\
Password: your email password

11. Under **OUTGOING MAIL SERVER**, input the below settings

Host Name: mail.wcg-mail.com\
Username: your full email address (e.g. [john@letsgowebcentral.au](mailto:john@letsgowebcentral.au))\
Password: your email password

![enter server settings](https://onlinesuccess.com.au/images/8f27ed38892852f4b9f2ebd139a9ba3c.png)

12. Tap **Next**
13. Tap **Save**

You can now access your email through the Mail app on your Apple device.
