> ## Documentation Index
> Fetch the complete documentation index at: https://support.webcentral.au/llms.txt
> Use this file to discover all available pages before exploring further.

# How to add your OX Email account to Outlook

***Important:***\_ OX Email needs to be added to your device as IMAP or POP. It is not compatible with Exchange.\_

*If you have been migrated from Microsoft Email Essentials to OX Email, **you will need to migrate your calendars and contacts manually**.* [*Please check out Microsoft's guides on exporting and importing contacts and calendars.*](https://support.microsoft.com/en-us/office/import-and-export-outlook-email-contacts-and-calendar-92577192-3881-4502-b79d-c3bbada6c8ef)

You can add your OX Email account to Outlook.

Our recommended settings are:

* IMAP
  * server: mail.wcg-mail.com
  * port: 993 (SSL encryption)
* SMTP
  * server: mail.wcg-mail.com
  * port 587 - encryption STARTTLS

## Add your email to Outlook

1. Open Outlook
2. Click **File**
3. Click **+Add Account**

![add account](https://onlinesuccess.com.au/images/3a3c0c3869561aa6eea5432ff42bb813.png)

4. Type in your email address and click **Connect**

![connect](https://onlinesuccess.com.au/images/fe92b3b20b4d048fa85d841e3ee392a4.png)

5. Select **IMAP** or **POP**

We recommend IMAP as it will sync all your devices, using this email account, together - making sure you're up to date no matter the device you choose to access your email on.

6. Under **Incoming mail**, input the below settings

Server: mail.wcg-mail.com\
Port: 993\
Encryption method: SSL/TLS

7. Under **Outgoing mail**, input the below settings

Server: mail.wcg-mail.com\
Port: 587\
Encryption method: STARTTLS

![settings](https://onlinesuccess.com.au/images/8b426f184298c98bd3ca4ee47ea5500e.png)

8. Click **Next**
9. Type in your password

If you have forgotten your password you can view it in your Webcentral account, under **OX mail**

10. Click **Connect**

Your account has now been added to Outlook.