> ## Documentation Index
> Fetch the complete documentation index at: https://support.webcentral.au/llms.txt
> Use this file to discover all available pages before exploring further.

# iOS 17 or iPadOS Mail App Setup

Before you can configure email software to send and receive emails from our servers, you must

* Purchase a cPanel, OX Mail or MS365 subscription service
* Create an email account and have your password on hand
* Have your Zone Records set up correctly, contact us if you need help ensuring these are up to date
* Ensure you have your incoming, outgoing settings ready to go. If you need these details, please [find them here](/emails/device-setup/email-software-settings)

**Note:** As a courtesy to our customers, we provide general online guides on how to configure various email software. Our staff, are not able to provide support on how to use third-party software. For assistance in how to use software not sold or developed by us, please contact the software manufacturer or visit their relevant online support pages.

**Step 1**

Head to the Settings app and select Mail, then Accounts

![](https://files.readme.io/71adb12-thumbnail_IMG_1139.png)

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**Step 2**

Once Add Account is selected, you select the email service you have.

* For MS365 email services, please select Microsoft Exchange and follow the prompts
* For Cloud, cPanel and OX Mail services, select Other

![](https://files.readme.io/9e8dde1-thumbnail_IMG_1141.png)

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**Step 3**

Enter in your name, email address, password and description

![](https://files.readme.io/7c08995-thumbnail_IMG_1142.png)

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**Step 4**

Enter in the email settings specific for your email service.

![](https://files.readme.io/b16018b-thumbnail_IMG_1145.png)

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**Step 5**

Once it has verified the settings, it will ask you what you wish to sync. Ensure Mail is selected.

![](https://files.readme.io/6587a5c-thumbnail_IMG_1146.png)

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**Step 6**

Open the Mail app on your iPhone or iPad and ensure that you are able to send and receive.

![](https://files.readme.io/0b8c368-thumbnail_IMG_1147.jpg)
