> ## Documentation Index
> Fetch the complete documentation index at: https://support.webcentral.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Software Settings

Before you can configure your email software to send and receive emails from our servers, you must:

1. Own a domain name
2. Purchase a [<u>Professional Email</u>](https://webcentral.au/email-office/professional-email), [<u>Microsoft 365</u>](https://webcentral.au/email-office/microsoft-365), or [<u>cPanel</u>](https://webcentral.au/hosting/cpanel-web-hosting) service
3. Create your [<u>Professional Email</u>](https://support.webcentral.au/emails/titan-mail/managing-titan-mail-accounts#managing-titan-mail-accounts), [<u>Microsoft 365</u>](https://support.webcentral.au/emails/ms365-emails/creating-a-new-email-account-in-microsoft-365-and-re-assigning-a-license#how-to-create-a-new-microsoft-365-email-account), or [<u>cPanel</u>](https://support.webcentral.au/emails/cpanel-emails/how-to-create-a-professional-email-in-cpanel#how-to-create-an-email-account-in-cpanel) email account

Now you can set up your email account on your device.

All email software and devices, such as Microsoft Outlook, Apple Mail and Mozilla Thunderbird, can connect to our email servers. **This article is for users who are familiar with how to use their email software** and simply want to know what settings they should be using to connect to our servers.

If you are unsure how to use your email software, we recommend checking out our setup guides that will take you through setting up your email step-by-step.

*\*replace [yourdomain.com](http://yourdomain.com) with your Domain Name*

| **Setting**          | **More information**                                                                            | **Example**                                                                                                                                                                                                                                                                                                                                                                                               |
| :------------------- | :---------------------------------------------------------------------------------------------- | :-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Username             | Where asked for the username, enter your email address                                          | [<u>johnsmith@yourdomain.com</u>](mailto:johnsmith@yourdomain.com)                                                                                                                                                                                                                                                                                                                                        |
| Password             | When asked for the password, enter the password you made when creating the email account.       | <ul><li>\*\*\*\*\*\*\*</li></ul>                                                                                                                                                                                                                                                                                                                                                                          |
| Incoming Mail Server | When asked for\_Incoming Mail Server\_, enter the settings based on your type of email service. | **Titan Email** <ul><li>POP: `pop.titan.email`</li><li>IMAP: `imap.titan.email`</li></ul> **OX Mail** <ul><li>POP/IMAP: `mail.wcg-mail.com`</li></ul> **cPanel Servers** <ul><li>POP/IMAP: `mail.yourdomain.com`</li></ul> **Microsoft 365 Server** <ul><li>POP/IMAP: `outlook.office365.com`</li></ul> **Cloud Servers** <ul><li>POP: `pop.yourdomain.com`</li><li>IMAP: `imap.yourdomain.com`</li></ul> |
| Incoming Server Port | Our email servers use all the default incoming server port numbers.                             | **POP** <ul><li>Non-SSL: `110`</li><li>SSL/TLS: `995`</li></ul> **IMAP** <ul><li>Non-SSL: `143`</li><li>SSL/TLS: `993`</li></ul>                                                                                                                                                                                                                                                                          |
| Outgoing Mail Server | When asked for\_Outgoing Mail Server\_, enter the settings based on your type of email service. | **Titan Email** <ul><li>SMTP: `smtp.titan.email`</li></ul> **OX Mail** <ul><li>SMTP: `mail.wcg-mail.com`</li></ul> **cPanel Servers** <ul><li>SMTP: `mail.yourdomain.com`</li></ul> **Microsoft 365 Server** <ul><li>SMTP: `smtp.office365.com`</li></ul> **Cloud Servers** <ul><li>SMTP: `smtp.yourdomain.com`</li></ul>                                                                                 |
| Outgoing Server Port | Most Internet Service Providers (ISP) block port 25 for their own outgoing emails.              | **Titan Email** <ul><li>SSL/TLS: `465`</li><li>STARTTLS: `587`</li></ul> **OX Mail** <ul><li>TLS: `587`</li></ul> **Microsoft 365, cPanel Servers and Cloud Servers** <ul><li>Non-SSL: `587`</li><li>SSL/TLS: `465`</li></ul>                                                                                                                                                                             |
| Authentication Type  | Users must use password authentication to send or receive emails from our servers.              | Password                                                                                                                                                                                                                                                                                                                                                                                                  |