> ## Documentation Index
> Fetch the complete documentation index at: https://support.webcentral.au/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Webcentral

> Welcome to Webcentral! This article contains helpful information about our new Hosting Panel client area.

From 11:00pm (AEST) on Thursday, May 29, 2025, when you log in to your account, you will see the new Webcentral Hosting Panel. This is your client area -- a convenient interface from where you can manage all of your products and services, billing, and support tickets.

As always, we're here to help so please [contact us](https://webcentral.au/about/contact) if you need any assistance.

## Logging in to the Hosting Panel

Logging in to the Hosting Panel is straightforward -- you can use your existing username and password.

For more information about how to access the Hosting Panel, please see [Accessing the Hosting Panel](/accounts-and-billing/accessing-the-hosting-panel).

## Managing products and services

Your products and services appear in a list when you first log in to the Hosting Panel. This list contains all of the products and services you have with Webcentral.

For any product or service, click **Manage** to see:

* An overview of the product or service. The information presented here varies based on whether you select an email account, a hosting package, a domain, etc.
* Billing settings for the product or service.
* Additional settings for the product or service, such as account delegates.

For some products, you can click **Login** or **Login to Control Panel** to log in to the product account automatically (for example, cPanel or Professional Email).

<Note>
  For more information about the methods you can use to access cPanel, please see [Logging in and out of cPanel](/websites-hosting/cpanel/accessing-cpanel).
</Note>

## Managing domains

From the Hosting Panel, it's easy to manage your domains, including:

* Lock and unlock a domain.
* Update the nameservers for a domain.
* Obtain an EPP code for a domain.
* Manage auto-renewal settings for a domain.
* ... and more.

For specific steps showing how to manage domains in the Hosting Panel, please see the following articles:

* [Domain management in the Hosting Panel](/accounts-and-billing/domain-management-in-the-hosting-panel)
* [Renewing a domain purchased from Webcentral](/accounts-and-billing/renewing-a-domain)

## Managing billing

For information about how to manage billing for your account, please see [Managing billing in the Hosting Panel](/accounts-and-billing/managing-billing-in-the-hosting-panel).

## Managing your account profile

In your account profile, you can manage notifications, security settings, email history, account delegates, and more.

For information about how to manage your profile, please see [Managing your profile in the Hosting Panel](/accounts-and-billing/managing-your-profile-in-the-hosting-panel).

## Working with support

It's easy to reach out to our support team. For more information, please see the following articles:

* [Viewing your Support PIN](/accounts-and-billing/viewing-your-support-pin)
* [Working with tickets in the Hosting Panel](/accounts-and-billing/working-with-tickets)

As always, we're here to help so please [contact us](https://webcentral.au/about/contact) if you need any assistance.